For 2021, IU Health team members have four medical plan options to choose from, including: two Health Savings Account (HSA)-based plans (HSA Medical Plan and HSA Medical Saver Plan), a Health Reimbursement Arrangement (HRA) Medical Plan and a Traditional Preferred Provider Organization (PPO) Medical Plan.
Team members may choose their providers and facilities with the percentage of care covered by the plan based on where the care is received (IU Health/Community Health Network, Encore/Aetna ASA). For all plans, the highest levels of coverage are offered when IU Health or Community Health Network providers and facilities are used.
2021 Prescription Information
Customer Service
844.432.0704
Monday through Friday: 8:00 a.m. to 6:00 p.m. ET
Medical Plan Information
IU Health Plans
Member Services: 866-895-5975
Hours: 7:00 a.m. to 7:00 p.m. ET
Click here to view the 2021 Summary Plan Document (SPD) for the IU Health Medical Plans
IU Health Plans COBRA & Flexible Spending Account (FSA) Plans
Phone: 877.272.8880 select option 2
Flexible Spending Account
Phone: 877.272.8880 select option 1
Additional Debit Card Request Form